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Top 10 Trends in Life Insurance

Financial and Insurance Services

Description

Like most insurance sectors, life insurance is navigating its way through a wave of new digital technologies. The rapid evolution of InsurTech capabilities is driving life insurance firms to nimbly adapt to a market that is changing more quickly than ever. What is driving these changes? Intensifying competition, margin pressures, advances in technology, and evolving customer preferences. Not to mention, customer engagement metrics are shifting as consumers seek digital touchpoints, convivence, agility, and personalization.

Research notes

Author
Capgemini

Publisher
Capgemini

Published by...

A global leader in consulting, technology services and digital transformation, Capgemini is at the forefront of innovation to address the entire breadth of clients’ opportunities in the evolving world of cloud, digital and platforms.