Top 10 Trends in Life Insurance
Description
Like most insurance sectors, life insurance is navigating its way through a wave of new digital technologies. The rapid evolution of InsurTech capabilities is driving life insurance firms to nimbly adapt to a market that is changing more quickly than ever. What is driving these changes? Intensifying competition, margin pressures, advances in technology, and evolving customer preferences. Not to mention, customer engagement metrics are shifting as consumers seek digital touchpoints, convivence, agility, and personalization.
Research notes
Author
Capgemini
Publisher
Capgemini